Novus Technologies Novus Technologies
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Banking · Retail · Fintech · Paytech

We run the systems that move a region’s money.

Novus modernises how payments are accepted, processed and scaled across regulated, high-growth markets — with modular platforms, managed services, and teams on the ground in seven countries.

1M+Touchpoints served
120M+Transactions / month
99.8%Platform uptime
~600Experts across 7 countries
ManilaColomboBotswanaSingapore · HQPhnom PenhJakartaKuala Lumpur

Trusted to run mission-critical systems for

Who we are

The story of Novus — and the people who run it.

Novus runs the systems that move a region’s money. Since 2013 we’ve given banks, payment operators and retailers across Asia both the technology and the people to run it — Service as Software: modular platforms for banking, payments, retail and security, operated end to end by ~600 specialists across seven markets.

Founded in Singapore by Ricardos Khoury on one conviction — technology alone isn’t enough — Novus becomes the partner already operating at scale in your market, turning modernisation from a multi-year build into a service you switch on.

A leadership-led shift to AI-first

The leadership team has put Novus on an AI-first course — intelligence woven through every layer by novaai, turning the platform into a data flywheel where each transaction sharpens the next: fraud caught in milliseconds, the unscorable scored, routing and loyalty that tune themselves across banking, payments, retail and security.

A new chapter — the anchor acquisition

In August 2025, Novus became the anchor acquisition of Asia Fintech Ventures Group (AFVG) — the cornerstone of a regional fintech & paytech powerhouse, with more assets lined up to join.

Novus teams at work across a bank branch, a café payment, a retail counter, a security desk and a regional operations floor
Our anchor: ~600 specialists running mission-critical payment systems across seven markets — so our partners don’t have to.

Leadership

Ricardos Khoury

President & CEO · Founder · Singapore

President & CEO · Founder · Singapore

Ricardos Khoury founded Novus Technologies in Singapore in 2013 around a single conviction: banks, payment operators and retailers across Asia need both the technology and the people to run it. That belief became the Service-as-Software model Novus is known for — provisioning the systems and operating them day to day.

Under his leadership Novus has grown into a sector-agnostic platform business spanning seven markets, helping banks, retailers, fintechs and processors modernise faster through modular platforms, managed services and regional execution.

Today Ricardos and the leadership team are driving an AI-first transformation across Novus and its portfolio — embedding intelligence into every layer through novaai and the Novus Data Flywheel, so each platform learns from every transaction and gets smarter for the clients it serves.

Thorsten Hellwig

Chief Operating Officer · Singapore

Chief Operating Officer · Singapore

Growth leader in digital payments, agency banking, and shop-and-fuel retail solutions. Thorsten builds technology solutions for Digital ID, Payments, Analytics and Data Processing across Retail & Banking — leveraging AI, IoT, DLT, RPA, cloud and security platforms, and building partnerships with best-in-class solution providers.

His focus spans Customer Experience Management and multi-channel & mobility solutions, IT strategy and process transformation, and retail banking and branch consulting. He is a Certified ISO 27001 Lead Auditor.

Armand Wijaya

Chief Investment Officer · Indonesia

Chief Investment Officer · Indonesia

Armand Wijaya guides investment, partnerships and capital allocation across Novus’ regional footprint, aligning the group’s growth with the markets and operators it serves.

He works closely with the executive team to structure the ventures, alliances and funding that let Novus deploy platforms and managed services at scale across Southeast Asia.

Jim Geovedi

Chief Technology Officer · Indonesia

Chief Technology Officer · Indonesia

Jim Geovedi leads technology at Novus and the security architecture that underpins its banking, payments and retail platforms.

With a background in information security, he sets the technical direction for an AI-embedded platform architecture built to run mission-critical financial systems in regulated markets.

Sidath Wijeratne

Head — Strategic Initiatives · Singapore

Head — Strategic Initiatives · Singapore

A multi-disciplinary senior executive with an entrepreneurial spirit, Sidath leverages a blend of analytical and creative talent to conceptualise, plan, develop and deliver cutting-edge technology solutions that drive revenue growth and productivity through organisational transformation.

He has extensive experience across multinational and multicultural environments locally and internationally, transforming organisations in sensitive and critical situations and nurturing new business alliances that deliver value-added services and higher customer loyalty. He has served as VP, Strategic Initiatives at Novus Technologies since 2023.

Ariel Gumabao

Country Head, Philippines · Philippines

Country Head, Philippines · Philippines

Ariel Gumabao leads Novus’ operations and delivery across the Philippines — the market behind flagship agency-banking work such as RCBC ATM Go, which extends bank-grade services through neighbourhood stores nationwide.

He is responsible for local partnerships, managed-service delivery and growth across the Philippine market.

Lahan Gajasinghaarachchi

Country Head, Sri Lanka · Sri Lanka

Country Head, Sri Lanka · Sri Lanka

Lahan’s 32 years of experience is mainly in the banking and finance sector. He started as a software developer and has covered the full IT lifecycle — coding, testing, implementation, support, project management, sales and marketing — before heading key positions within his organisations.

In his sales career from 2008 he played a major role in selling Wincor Nixdorf ATMs and related solutions in Sri Lanka, winning the People’s Bank ATM outsourcing project (1,200 machines) as well as the Sanasa Development Bank and RDB ATM outsourcing projects. He serves as Deputy Chief Executive Officer at Novustech Transact Lanka (Pvt) Ltd.

Khairuan A. R.

Country Head, Indonesia · Jakarta, Indonesia

Country Head, Indonesia · Jakarta, Indonesia

With more than 20 years of experience in the payment industry, Khairuan is passionate about driving digital transformation and innovation in Southeast Asia, overseeing strategy, operations and growth for merchant, payment and fintech ventures in the region.

He previously held senior leadership roles at PayNet, Malaysia’s national payment network, where he led the development and commercialisation of JomPAY (the national bill-payment scheme) and DuitNow (the real-time payment platform), now trusted by millions of users and merchants.

Elie Estephan

Country Head, Malaysia · Malaysia

Country Head, Malaysia · Malaysia

Elie Estephan leads Novus’ operations and delivery across Malaysia, driving local partnerships, managed-service delivery and growth.

He works with the regional team to bring Novus’ platforms and Service-as-Software model to Malaysian banks, retailers and payment operators.

The platform

Four value chains, one platform.

From fragmented payment operations to one integrated ecosystem — accept, process, control and expand.

Acceptpayment acceptance & channels
Processswitching, routing & orchestration
Controlfraud, reconciliation & visibility
Expandnew use cases, partners & growth

Accept Process Control Expand: one connected journey where each step compounds the last into end-to-end value.

The Novus platform connecting acceptance devices, switching infrastructure and data services

How we engage

Commercial tiers scale by accountability — delivered through Build-Operate-Transfer, a Centre of Excellence and near/offshore delivery centres.

  1. 1Build
  2. 2Operate
  3. 3Transfer

Solutions

Modular components, composed into products.

Six platforms that work standing alone and compound when combined. Each is provisioned and run for you — not handed over as a licence.

Digital Banking

novabank

Launch a digital bank in weeks, not years.

Digital Payments

novapay

One stack — every channel, every device.

Digital Retail

novastore

Digitise your store from day one.

Digital Security

novatrust

Enterprise-grade security without the overhead.

Talent & Managed Services

novaboost

Technology and the team to run it.

Intelligence Core

novaai

Stop more fraud without stopping more customers.

Digital Banking

A complete digital-banking core delivered as Service as Software: Bank-in-a-Box (accounts, ledger, KYC), agency banking through neighbourhood agents and kiosks, ATM as a Service, wallet and mobile, card issuance, micro-lending and government disbursements, open and BaaS APIs, with AML/CFT and regulatory reporting — provisioned and run for you, 24/7.

Why it matters

Launch a digital bank in weeks, not years.

Turnkey infrastructure under your brand — up to 80% faster to market.

Reach the unbanked at scale.

Agent networks and mobile-first tools unlock underserved markets.

Generate fee revenue from BaaS.

Monetise banking for fintechs, employers and corporates.

Lower OpEx with managed services.

Novus runs the platform 24/7, SLA-backed, at a predictable monthly cost.

  • Bank-in-a-Box core — accounts, ledger, KYC, onboarding
  • Agency banking — last-mile via agent networks & kiosks
  • ATM as a Service — end-to-end fleet management
  • Digital wallet & mobile — white-label mobile banking
  • Card issuance — debit, prepaid & virtual cards
  • Financial inclusion — micro-lending, group savings, government disbursements
  • Open APIs & BaaS layer — banking exposed via REST APIs
  • Regulatory reporting — AML/CFT, central-bank compliance
Deployment model
Bank-in-a-Box + agency network
Channels
Agent, ATM, mobile, USSD, kiosk
APIs
Open / BaaS
Compliance
AML/CFT, regulatory reporting
Delivery
Service as Software · 24/7 managed

Proof points

8,426ATM Go terminals (RCBC, Philippines)
16MCustomers served (People's Bank, Sri Lanka)
265+Self-banking units across 25 districts
10M+Families brought into formal finance

Works with: novapay novatrust novaai novaboost

Digital Payments

An omnichannel payment platform delivered as Service as Software: switching and routing, card issuing and acquiring, QR and NFC, an internet payment gateway with 3DS2 and tokenisation, mobile and USSD wallets, POS as a Service (Smart POS and SoftPOS), and reconciliation and settlement. Novus runs it as a scheme accelerator — driving more transactions for the rails, not competing with them.

Why it matters

One stack — every channel, every device.

Card, cash, mobile, QR, NFC, agent — one platform, no silos.

Certified across all seven markets.

Pre-certified regionally — go live in days, no recertification.

OPEX model — pay per transaction.

No upfront capex; deploy in weeks on a usage-based model.

99.8% uptime, proven at scale.

120M+ transactions a month on carrier-grade infrastructure with 24/7 NOC.

  • Transaction switching — real-time routing across all schemes
  • Card issuing & acquiring — debit, credit, prepaid processing
  • QR & NFC payments — EMV QR, contactless, wearables
  • Internet payment gateway — e-commerce, tokenisation, 3DS2
  • Mobile & USSD wallets — feature-phone to smartphone
  • POS as a Service — Smart POS, SoftPOS, kiosk terminals
  • National switch connectivity across all seven markets
  • Reconciliation & settlement — automated, multi-party
Coverage
Card, QR, NFC, wallet, USSD
Gateway
3DS2, tokenisation
Point of sale
Smart POS / SoftPOS
Back office
Reconciliation & settlement
Delivery
Service as Software · 24/7 managed

Proof points

120M+Transactions per month
99.8%Platform uptime
7Markets connected

Works with: novabank novastore novatrust novaai novaboost

Digital Retail

A last-mile retail platform delivered as Service as Software: Smart POS and SoftPOS for retail, F&B and fuel, forecourt automation, store and F&B management, omnichannel loyalty, online-to-offline eCommerce, data intelligence, embedded novapay and a bridge to merchant banking — run end to end so the outlet just trades.

Why it matters

Digitise your store from day one.

POS, payments, loyalty and online in one contract and one support line.

Drive revenue with AI-powered loyalty.

Turn every transaction into data; smart campaigns lift basket size and frequency.

Bridge retail, banking & payments.

Merchants gain embedded finance — instant settlement, lending, insurance.

Built for the last mile.

Works online and offline across retail, F&B and fuel forecourts.

  • Smart & Soft POS — Android & cloud POS for retail, F&B, fuel
  • Fuel automation — forecourt controller, pump integration
  • Store & F&B management — inventory, menu, order management
  • Omnichannel loyalty — unified points, cashback, vouchers
  • eCommerce integration — O2O bridge, marketplace, delivery
  • Data intelligence & AI — segmentation, basket analysis, promotions
  • Payments embedded — novapay built-in (cards, QR, wallets)
  • Banking bridge — merchant settlement, float management, SME lending
Point of sale
Smart POS / SoftPOS
Verticals
Retail, F&B, fuel / forecourt
Commerce
Omnichannel + O2O eCommerce
Loyalty
Omnichannel loyalty
Payments
Embedded novapay

Proof points

1M+Touchpoints served
7Markets served
24/7Managed operations

Works with: novapay novabank novaai novaboost

Digital Security

A payments-grade security platform delivered as Service as Software: HSM as a Service (FIPS 140-2 Level 3), key management and remote key loading (post-quantum ready), encryption and tokenisation (PCI-DSS), digital signature and compliance (ISO 27001, SWIFT CSP), fraud prevention and AML/CFT, a SOC as a Service with 24/7 SIEM, and penetration testing, vulnerability assessment and zero-trust.

Why it matters

Enterprise-grade security without the overhead.

HSM, SOC and key management as a monthly service — no capex, no hiring.

Stay ahead of AI-powered threats.

Fraud engine and SOC team monitor the threat landscape in real time.

Meet regulatory mandates faster.

Pre-aligned to PCI-DSS, ISO 27001 and regional requirements.

One security layer across the platform.

Protects banking, payments and retail from a single place.

  • HSM as a Service — FIPS 140-2 Level 3, cloud & on-prem
  • Key management & RKL — full lifecycle, remote key loading, PQ-ready
  • Encryption & tokenisation — PCI-DSS, at-rest/in-transit, tokenised vaults
  • Digital signature & compliance — e-signatures, PCI-DSS, ISO 27001, SWIFT CSP
  • Fraud prevention & AML/CFT — real-time scoring, sanctions screening, KYC/KYB
  • SOC as a Service — 24/7 SIEM, threat detection, incident response
  • Pen testing, VA & zero-trust — infra, apps, micro-segmentation
  • PQ resilience & managed security — quantum-safe crypto, end-to-end ops
HSM
FIPS 140-2 Level 3
Standards
PCI-DSS, ISO 27001, SWIFT CSP
Operations
SOC as a Service · 24/7 SIEM
Keys
RKL · post-quantum ready
Assurance
Pen-test / VA / zero-trust

Proof points

24/7SOC monitoring
99.8%Platform uptime
7Markets protected

Works with: novabank novapay novastore novaai novaboost

Talent & Managed Services

The Service-as-Software delivery muscle, in two halves. Talent solutions: Resource-as-a-Service (certified experts on demand), end-to-end recruitment, contract talent, executive and specialist search, and Talent Process Outsourcing. Managed services: Application and Infrastructure Managed Services (AMS/IMS), outcome-based operations under SLA with a 24/7 NOC, and quality engineering. Commercial tiers scale by accountability — from recruitment fees to gain-share partnerships — delivered through Build-Operate-Transfer, Centre of Excellence and near/offshore delivery centres.

Why it matters

Technology and the team to run it.

One accountable partner for the platform and the operations around it.

Scale capacity without hiring.

Certified specialists on demand, embedded in your team.

Commercials that scale with accountability.

Recruitment fees Resource-as-a-Service outcome-based gain-share.

Proven delivery frameworks.

Build-Operate-Transfer, Centre of Excellence and near/offshore delivery centres.

  • Resource-as-a-Service — certified experts on demand
  • End-to-end recruitment — sourcing through onboarding
  • Contract talent & executive/specialist search
  • Talent Process Outsourcing (TPO)
  • Application & Infrastructure Managed Services (AMS/IMS)
  • Outcome-based operations — SLA-governed, 24/7 NOC
  • Quality engineering & continuous improvement
  • BOT · Centre of Excellence · near/offshore delivery centres
Talent solutions
RaaS, recruitment, contract, exec search, TPO
Managed services
AMS / IMS, 24/7 NOC, quality engineering
Commercial tiers
Recruitment RaaS outcome-based gain-share
Delivery frameworks
BOT · CoE · ODC (near/offshore)
Delivery
Service as Software · SLA-governed

Proof points

~600Specialists across 7 countries
24/7Managed operations (NOC)
7Countries

Works with: novabank novapay novastore novatrust novaai

Intelligence Core

novaai puts AI where the money moves. It scores fraud and risk in real time, routes each transaction down the cheapest path that still succeeds, reconciles automatically, and scores credit for customers no bureau can see — across novabank, novapay, novastore and novatrust. It carries the AI-First direction of Novus 3.0 and is delivered, like everything else, as Service as Software.

Why it matters

Stop more fraud without stopping more customers.

Real-time scoring on every transaction, tuned per market rather than one global rule set.

Move money more cheaply.

Routing intelligence picks the cheapest path that still succeeds, across schemes and markets.

Close the books faster.

Automated reconciliation finds the exceptions so your team only handles what actually broke.

Lend to people the bureau cannot see.

Inclusion and credit models built on transaction behaviour, not on a credit file that does not exist.

  • Fraud & risk scoring — real-time decisions on every transaction
  • Adaptive fraud defence — models that retrain as attack patterns move
  • Smart routing — least-cost, highest-success routing across schemes and markets
  • Automated reconciliation — exception detection and settlement matching
  • Credit & inclusion models — scoring the thin-file and unbanked
  • Retail intelligence — loyalty, basket and demand analytics
  • Threat detection — anomaly and intrusion signals feeding the SOC
  • Data & ML engineering capacity — delivered with novaboost
Scope
Woven through every layer
Capabilities
Fraud / risk, routing, analytics
Direction
AI-First (Novus 3.0)
Deployment
Public cloud + AI

Proof points

1M+Touchpoints learned from
7Markets
24/7Always-on intelligence

Works with: novabank novapay novastore novatrust novaboost

Perspectives

How we read the next decade.

Payment modernisation in Asia is no longer optional — fragmented rails, rising omnichannel demand, escalating cyber threats and high capex barriers make it urgent. Read the positions below, and ask us for the paper behind any of them.

$2T+Digital payments by 2028
290MUnbanked adults in SEA
40%+Real-time payments growth
490M+People across 7 markets

Financial inclusion

The Last Mile, Reimagined

290M adults in Southeast Asia are still unbanked while 73% already use mobile. The barrier isn’t technology, it’s economics. Agent banking serves the last mile at a fraction of a branch’s cost.

Request this paper

Managed services

The Delivery Channel, Reimagined

A $12.3B channel managed-services market, and 67% of banks weighing outsourcing. We move banks from capex-heavy, self-managed infrastructure to externally managed delivery.

Request this paper

Digital banks

The Neobank, Reimagined

The neobank market topped $230B in 2025 and is growing 35%+ a year. Most launches still take 18–24 months and millions in capex. A platform approach compresses both.

Request this paper

Cards & tokenisation

The Payment Card, Reimagined

The card is now a programmable digital credential — tokenised, in the wallet, managed by API. A $2.3T virtual-card market by 2032 and 1T+ tokenised transactions by 2026.

Request this paper

Proven impact

Proven where it’s hard — measured in people reached.

Philippines

RCBC ATM Go

Agency banking at national scale — bank-grade services through neighbourhood sari-sari stores and pharmacies.

8,426ATM Go terminals
42MTransactions
82Provinces
10M+Families reached
66%Women customers
90%Rural transactions

Sri Lanka

People’s Bank

A state bank moved its self-service banking to fully managed delivery by Novus — reaching communities branches never served.

16MCustomers served
265+Self-banking units
25Districts
40–60%OPEX reduction
99%+Uptime

Coverage at a glance

Platform uptime 99.8%
Rural transactions on ATM Go 90%
Women customers on ATM Go 66%
OPEX reduction, People’s Bank 40–60%
Customers using Novus-run banking and retail services across Southeast Asia

Inclusion & impact

Measured in people reached, not just transactions.

290MUnbanked adults across SE Asia
10M+Families brought into formal finance
66%Women customers on ATM Go
16MCustomers served in Sri Lanka

Why Novus

Six reasons enterprises choose Novus.

Technology and people

We don’t just supply the software. We supply the specialists who run it — ~600 of them across seven markets.

Build and run

From implementation to managed operations under one accountable partner — live in weeks, not years.

AI-native

AI embedded into the platforms, the operations, the security and the decisions — not bolted on afterwards.

Regional delivery

Local execution with regional capability: six offices, seven markets, and central-bank and scheme certifications already in place.

Flexible commercial models

Project, managed service, subscription, resource-as-a-service or outcome-based — priced the way you want to buy.

Banking and enterprise expertise

Built for environments where reliability, security and compliance are not negotiable.

Talk to us

Tell us what you’re trying to modernise.

We’ll show you how Novus gets you there — faster, on OPEX, and run for you.

We reply within one business day.

Ready to modernise?

Tell us where you operate and what you run today.

Talk to us

Where we are

Novus offices, legal entities and switchboard numbers
MarketEntitySwitchboard
Singapore HQ Novus Technologies Pte Ltd 152 Beach Road, #13-05 Gateway East, Singapore 189721 +65 6297 7085
Malaysia Novus Transact (Malaysia) Sdn Bhd Suite 20-03, Q Sentral, 2A Jalan Stesen Sentral 2, Kuala Lumpur Sentral, 50470 Kuala Lumpur +60 3 2276 1896
Indonesia PT Nova Digital Perkasa Autograph Tower, 32nd Floor, Jl MH Thamrin No.10, Jakarta Pusat 12230 +62 21 5095 8378
Cambodia Novus Technologies (Cambodia) Co. Ltd No. 5, St. 252, SPACElogic Gallery, Khan Daun Penh, Phnom Penh 12207 +65 6297 7085
Philippines Novus Transact Philippines Corporation 20th Floor, RCBC Plaza Tower 1, 6819 Ayala Ave, Makati City 1227 +63 2 8859 2938
Sri Lanka NovusTech Transact Lanka (Pvt) Ltd Devi Building, No. 142-3/1, 3rd Floor, Bauddhaloka Mawatha, Colombo 00400 +94 11 742 7611

Seven markets served from six offices — Botswana is run from Singapore.